FAQs
Got Questions About Our Products?
Browse through our most asked questions for quick help at a glance. If you can't find the answer you are looking for, please do not hesitate to email us at customerservice@saltwise.us. Our friendly customer service team will be in touch with you.
Product
What is SaltWise?
What does SaltWise deal in?
Does SaltWise Salts contain preservatives?
No. SaltWise is made from 100% dehydrated Salicornia. It does not contain any added preservatives, additives or fillers.
Is your packaging eco-friendly?
SaltWise Green Salt and White salt can be found in what sizes and packaging?
I am new to green salt. What's the best way to use it?
What is the shelf life of SaltWise?
Do SaltWise products have a guarantee?
Orders
How do I place an order for your plant-based salt product?
Go to our Products page and simply select the SaltWise product variant you want, choose the desired quantity and add to cart. From there, proceed to checkout and complete the purchasing steps.
Can I purchase the plant-based salt in bulk?
Shipping
How long does it typically take for the plant-based salt product to be shipped?
Our processing and shipping times for our plant-based salt products depend on your order quantity and location. However, we always provide you with an estimated delivery date once you place your order.
Do you offer international shipping?
What is Buy with Prime ?
How to use Amazon Prime Membership on saltwise.us
Returns And Exchanges
What is your return policy for your plant-based salt?
We have a satisfaction guarantee for our plant-based salt made from Salicornia. If you are not fully satisfied with your purchase, you can return the product within 30 days from the date of delivery for a full refund or exchange.